Frequently asked questions.

  1. What does Vitro specialize in?

    Vitro designs, fabricates, and installs custom aluminum and glass solutions for high-end residential and commercial projects across Costa Rica. From initial concept to final installation, we deliver turnkey systems with premium finishes and performance.

  2. Do you work with homeowners or only professionals?

    Both. We collaborate with architects, developers, and private clients alike—bringing each vision to life with technical precision and aesthetic excellence.

  3. How do I request a quote?

    You can fill out our contact form or email us directly with your architectural plans, rough measurements, or design goals. We'll provide a personalized response quickly.

  4. Do you handle installation?

    Yes. We manage every phase—from fabrication to final installation—ensuring seamless execution, precise fitting, and minimal site disruption.

  5. What areas do you serve?

    We operate throughout Costa Rica, including key regions like Guanacaste, the Central Valley (San José), and all coastal development zones.

  6. What types of products do you fabricate?

    We craft a wide range of premium architectural elements, including:

    • Sliding and swing doors

    • Fixed and operable windows

    • Curtain walls

    • Louvers

    • Frameless glass panels

    • Shower glass and custom enclosures

    • Mirrors and glass railings

    All systems are engineered using high-performance European aluminum profiles.

  7. Can you create custom designs or sizes?

    Absolutely. Every Vitro solution is tailor-made to your project’s dimensions, performance criteria, and architectural vision. We specialize in non-standard openings, panoramic systems, and frameless designs.

  8. Where do your materials come from?

    We work with top-tier European aluminum systems, primarily from Strugal and Exlabesa (Spain), and use locally sourced architectural glass. Our team is formally trained in Europe to ensure quality and consistency.

  9. Are your systems insulated for energy and sound?

    Yes. We offer advanced systems with thermal breaks for energy efficiency and optional acoustic glazing to reduce noise—ideal for both urban and coastal settings.

  10. How long does a typical project take?

    Timelines depend on the scope and complexity, but thanks to our close supplier relationships, we offer fast production, flexible scheduling, and responsive service throughout the process.

  11. What type of glass should I choose?

    Depending on your needs, we offer:

    • Tempered glass for safety

    • Laminated glass for security and UV protection

    • Low-E glass for solar control and energy efficiency

    • Insulated glass (IGUs) for high-performance climates

    We’ll help you choose the right type during consultation.

  12. Do your systems perform well in coastal environments?

    Yes. Our systems are designed for tropical and saline conditions, with corrosion-resistant hardware and finishes. We recommend marine-grade options for beachfront properties.

  13. Are your products secure?

    We offer locking mechanisms, impact-resistant glazing, and frame reinforcements. For high-security or high-wind zones, we can meet enhanced safety and hurricane performance codes.

  14. How do I clean or maintain my glass doors and windows?

    We offer low-maintenance solutions. Glass panels can be treated with hydrophobic coatings, and frames are built to resist corrosion. Periodic cleaning with mild soap and water is usually sufficient.